Nicotine Gum Outlet

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Frequently Asked Questions

Q. How can you offer such low prices?
A. Simple. We get nicotine gum and patches that have been taken off store shelves because they are near or past their expiration date, or for other reasons, such as a store closing, overstock, etc.

Q. When do the items expire?
A. Because each item or group of items is unique, we show you the expiration date right on the order page.

Q. Are the gum and patches new and unopened?
A. Yes, all the products are new. They have not been opened.

Q. Do you have a money-back guarantee?
A. Yes, for any unopened items you may return them for a refund within 10 days of receipt of your order. The guarantee period is short due to the special nature of the expiration date. We're sorry but we do not accept returns of opened items or unopened items returned after 10 days.

Q. Are your prices really lower than other stores?
A. Yes, our prices are at least 20% less than what you'd pay to other online stores for the exact same product. We even provide you with links to other online stores so you can compare prices. If you are ready to quit smoking now and can use the product by the expiration date, you can save a bundle! If not, buy from the other guy at the higher price.

Q. The product I want is not in stock now. Can you notify me when it is available?
A. Yes. Sign up below for our free Nicotine Outlet Product Alert and we'll email you when new product is available. You can also follow the links to and purchase at the regular price from them.

Because our supply is extremely limited, the items you want may be out of stock. However, we can alert you when we receive new products. Sign up for our free Nicotine Outlet Product Alert and we'll email you when a new shipment comes in.

Enter your email address here to sign up

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Q. How old do I have to be to purchase?
A. You must be 18 years old or older to purchase nicotine patches or gum. By ordering, you acknowledge that you are at least 18 years old.

Q. Does the web site show real-time inventory status?
A. Currently, the site does not show real-time inventory status, so it is possible that you may see an item listed as available, when it has already sold to another customer. We do our best to keep the site updated when inventory changes, but may occasionally run out of product when several customers order at the same time. We process orders on a first-come, first-served basis. If the item you ordered is out of stock we will notify you by email. We do not charge your credit card until we actually ship your order.

Q. I operate a store and have inventory I'd like to liquidate. Will you buy it?
A. Contact us with a list of the products you have, with the exact bar code numbers and the expiration dates on each item. We'll let you know which items we are interested in.

Q. I have questions about shipping. Where can I get answers?
A. Our sister site,, has a thorough FAQ page that answers most questions regarding shipping. Click Here to visit that page.

Q. Anything else I need to know?
A. We have some general policies:

  • We reserve the right to decline any order for any reason, including suspected fraud, etc.
  • We are not responsible for typographical errors, including incorrect prices. If we discover a pricing error on an order you place, we will inform you of the mistake and give you the right to complete the order at the correct price, or to cancel all or part of the order.
  • Due to the unique nature of the items on this site, some packages may be slightly dirty, scuffed, torn or slightly damaged. In some cases, price tags may have been cut from the shrink wrap. All boxes have their original shrink wrap, but may have slight tears. We will not sell any package that has shrink wrap cut or torn such that the package may have been opened.
  • Because manufacturers periodically change the look of their packaging, the pictures on this site may differ slightly from the actual packaging you receive. However, the consumable product contained in the package is guaranteed to be as described.



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